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Privacy policy

How we look after your details

What MostlyCloudy Ltd collects through this website, why we collect it, and what you can ask us to do with it.

Last updated 30 September 2026

The short version

  • We only collect what you type into our forms.
  • We use it to contact you about MostlyCloudy, or to send you the file you asked for.
  • We never sell your details, and we don’t use advertising or tracking cookies.
  • Email info@mostlycloudy.co.uk to see, correct or delete what we hold.

Who we are

MostlyCloudy Ltd runs this website and decides how the details you give us are used. In data protection law, that makes us the controller.

We’re registered in England and Wales, company number 16564773. For anything in this policy, email info@mostlycloudy.co.uk.

This policy covers this website: the Apply for access form, the free tools and The Splice. If your business uses MostlyCloudy, the data in your account is covered by your customer agreement.

What we collect

When you apply for access

Your first and last name, company name, email address, phone number, the type of business you run and your team size. If you answer the biggest challenge question, we get that too.

When you use the free tools

The tools work in your browser. We don’t receive the documents you build or the files you open, unless you ask us to email them to you. Then we receive your email address and the file.

If you send a contract for signature, we also receive the other person’s email address, so we can send them the contract and send you both the signed copy.

When you play The Splice

When you finish a game, the name, company and trade you enter are saved on our server with your score and shown on the public leaderboard. We don’t ask for your email. A copy also stays in your browser.

When you visit

When you send a form, our server records your IP address to stop spam and repeat submissions. Like most websites, it also keeps standard visit logs, such as IP address, browser type and the pages requested.

How we use it

To call you about your application and, if you join, to set up your account.

Lawful basisContract: steps you’ve asked us to take before you sign up

To email you the file you asked for, and to send a contract to the person you want to sign it.

Lawful basisLegitimate interests: sending you what you asked for

To keep the website secure and stop spam.

Lawful basisLegitimate interests: protecting our website and forms

We don’t use your details for marketing unless you’ve agreed to it, and we never sell them.

Who we share it with

We keep applications on our own servers in the UK and send email through our own mail server. The company that hosts our servers stores this data for us and can’t use it for anything else.

We’ll only pass your details to anyone else if the law requires it, for example because of a court order.

Some parts of the site load from other services. Our fonts come from Google Fonts, and some free tools load code from Cloudflare and jsDelivr and text recognition data from Project Naptha. Your browser connects to these services directly, so they can see your IP address. They may be outside the UK.

How long we keep it

Applications
If you become a customer, for as long as you’re a customer. If not, we delete your application 12 months after you sent it.
Files you ask us to email
Deleted as soon as the email has been sent.
Server logs
Deleted after 30 days.

Cookies

These pages don’t set cookies, and we don’t use advertising or tracking tools.

Some pages save things in your browser so they’re still there next time: the team size you pick on the pricing page, the lines in a quote you’re building, and your scores in The Splice. This stays on your device and isn’t sent to us. You can clear it at any time in your browser settings.

Your rights

You can ask us to:

  • See the details we hold about you
  • Correct anything that’s wrong
  • Delete your details
  • Limit how we use them
  • Object to how we use them
  • Give you a copy to take elsewhere

Email us and we’ll reply within one month. It’s free.

Complaints

If you’re unhappy with how we’ve handled your details, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

If we change how we use your details, we’ll update this page and the date at the top.