Last updated: May 2026
These Terms of Service ("Terms") govern your use of the platform operated by Mostly Cloudy Ltd ("we", "us", "our") at mostlycloudy.co.uk. By creating an account or using the service you agree to these Terms.
Mostly Cloudy provides a cloud-based business platform for small companies, including domain registration, business email hosting, customer/employee management, and related tools. Specific features available depend on the plan you've subscribed to.
You must provide accurate, current information when registering. You are responsible for maintaining the security of your account credentials and for all activity under your account. Notify us immediately at support@mostlycloudy.co.uk if you suspect unauthorised access.
You may cancel your subscription at any time from the billing settings. Cancellation takes effect at the end of the current billing period; we don't offer pro-rata refunds for partial months unless required by consumer-protection law. Domain registrations are non-refundable once registered (this is a condition imposed by the registry).
Domains registered through Mostly Cloudy are registered via our registrar partner (Tucows / OpenSRS) on your behalf. You are the registrant; we hold the registrar account. You are responsible for the accuracy of WHOIS contact data, and for not registering domains in violation of trademarks or applicable law.
You may not use the service to:
We may suspend or terminate accounts that breach these rules, with notice where reasonably practicable.
We aim for 99.5% monthly uptime but do not guarantee uninterrupted service. We perform maintenance with notice where possible. Extended outages may qualify for service credits — contact support to request one.
You retain ownership of all data you upload. We process it strictly to provide the service, as described in our Privacy Policy. On account closure we delete your data within 30 days, except billing records retained for 6 years (HMRC requirement).
The Mostly Cloudy platform, including its software and branding, is owned by Mostly Cloudy Ltd. We grant you a non-exclusive, non-transferable licence to use it during your subscription. You may not reverse-engineer or resell the platform.
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our aggregate liability under these Terms is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect or consequential losses (including lost profits or lost data) except as required by UK consumer-protection law.
We may terminate your account immediately if you breach these Terms materially. You may terminate at any time by cancelling your subscription. On termination, your access ends and your data is deleted per our Privacy Policy.
These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales, except where consumer-protection law gives you a right to bring proceedings in your country of residence.
We may update these Terms from time to time. Material changes will be notified by email and posted here at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance.
Questions? Email support@mostlycloudy.co.uk.